Elmira Water Board

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    • Awarded Bids 2023
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    • Water Rates
    • Fire Protection Rates
    • Customer Fees
    • Billing Dates & Map
  • Reports
    • Annual Water Quality
    • Recent Analytical Results
    • 2021 Annual Report
  • FAQ's
    • Why Don't I Have Water?
    • Billing & Collection FAQs
    • General Questions
    • Frozen Meter FAQ's
    • Water Conservation
  • Contact Info & Meetings
    • Commissioners and Staff
    • Meeting Schedule
  • Charter & History
  • Backflow Prevention
  • More
    • Home
    • Pay My Bill
    • Pmt Assistance
    • Job Openings
    • Hydrant Flushing
    • Bids
      • Awarded Bids 2023
    • Rates & Fees
      • Water Rates
      • Fire Protection Rates
      • Customer Fees
      • Billing Dates & Map
    • Reports
      • Annual Water Quality
      • Recent Analytical Results
      • 2021 Annual Report
    • FAQ's
      • Why Don't I Have Water?
      • Billing & Collection FAQs
      • General Questions
      • Frozen Meter FAQ's
      • Water Conservation
    • Contact Info & Meetings
      • Commissioners and Staff
      • Meeting Schedule
    • Charter & History
    • Backflow Prevention

Elmira Water Board

Elmira Water BoardElmira Water BoardElmira Water Board
  • Home
  • Pay My Bill
  • Pmt Assistance
  • Job Openings
  • Hydrant Flushing
  • Bids
    • Awarded Bids 2023
  • Rates & Fees
    • Water Rates
    • Fire Protection Rates
    • Customer Fees
    • Billing Dates & Map
  • Reports
    • Annual Water Quality
    • Recent Analytical Results
    • 2021 Annual Report
  • FAQ's
    • Why Don't I Have Water?
    • Billing & Collection FAQs
    • General Questions
    • Frozen Meter FAQ's
    • Water Conservation
  • Contact Info & Meetings
    • Commissioners and Staff
    • Meeting Schedule
  • Charter & History
  • Backflow Prevention

Contact Us

In the event of an after-hours emergency please call the Filtration Plant at 607-732-2277.  Please note we are closed all major Holidays. See here for additional contact information.

261 West Water Street, Elmira, New York 14901, United States

Phone: 607-733-9179 Pay by Phone: 1-888-910-7307

Hours of Operation

Open today

09:00 am – 04:00 pm

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2022 Annual Water Quality Report Now Available

Annual Water Quality Report

Annual Water Quality Report

Annual Water Quality Report

Click here

Recent Analytical Results

Annual Water Quality Report

Annual Water Quality Report

click here

About Us

Who We Are

  The Elmira Water Board maintains more than 225 miles of water mains; delivering over 5 million gallons of water every day to Elmira, Elmira Heights, and portions of the towns of Elmira, Horseheads and Southport. Approximately 2 billion gallons of water a year are pumped through various iron, copper, cement & plastic pipes to more than 54,000 people. The Elmira Water Board, with treatment and distribution facilities throughout Chemung County, also services 1,253 fire hydrants.    

Old Filter Plant

Treatment Process

The Elmira Water Board has two sources of water supply: surface water & ground water. Surface water sources are the Chemung River & the Hoffman Creek Reservoir. Ground water sources are the Foster Island Wells & the Hudson Street Wells.


The treatment process starts by blending the two sources of water supply during transmission to the coagulation basin. Chemicals are then added to the water in order to remove particles & adjust the pH. Over a six hour detention time, the processes of coagulation & sedimentation occurs & chlorine is added.   


After settling, the decant water flows into the treatment plant for filtration. The water circulates through 12 inches of filter sand & 18 inches of anthracite coal for final polishing. The filtered water is then post chlorinated & fluoride is added to reduce tooth decay.

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