Elmira Water Board

Elmira Water BoardElmira Water BoardElmira Water Board
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    • 2024 Annual Water Quality
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    • 2024 Annual Report
  • FAQ's
    • Why Don't I Have Water?
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    • Frozen Meter FAQ's
    • Water Conservation
  • Additional Info
    • Board Meeting Schedule
    • FOIL Requests
  • Backflow Prevention
  • About
  • More
    • pay your bill
    • contact us
    • Service Line Information
    • Annual Hydrant Flushing
    • about ewb
    • Job Openings
    • Bids
      • 2025 Annual Bids
      • Well Redevelopment
      • Public Work Registry
    • Rates & Fees
      • Water Rates
      • Fire Protection Rates
      • Customer Fees
      • Billing Dates & Map
    • Reports
      • 2024 Annual Water Quality
      • Recent Analytical Results
      • 2024 Annual Report
    • FAQ's
      • Why Don't I Have Water?
      • Billing & Collection FAQs
      • General Questions
      • Frozen Meter FAQ's
      • Water Conservation
    • Additional Info
      • Board Meeting Schedule
      • FOIL Requests
    • Backflow Prevention
    • About

Elmira Water Board

Elmira Water BoardElmira Water BoardElmira Water Board
  • pay your bill
  • contact us
  • Service Line Information
  • Annual Hydrant Flushing
  • about ewb
  • Job Openings
  • Bids
    • 2025 Annual Bids
    • Well Redevelopment
    • Public Work Registry
  • Rates & Fees
    • Water Rates
    • Fire Protection Rates
    • Customer Fees
    • Billing Dates & Map
  • Reports
    • 2024 Annual Water Quality
    • Recent Analytical Results
    • 2024 Annual Report
  • FAQ's
    • Why Don't I Have Water?
    • Billing & Collection FAQs
    • General Questions
    • Frozen Meter FAQ's
    • Water Conservation
  • Additional Info
    • Board Meeting Schedule
    • FOIL Requests
  • Backflow Prevention
  • About

Frozen Meter Information & FAQ's

How can pipes/meters freeze?

How to prevent frozen meters/pipes

Do you charge for damaged meters?

When below-freezing temperatures are sustained over a few days, water pipes and meters that are close to cold air may freeze. This can stop water service and may be expensive to repair or replace. Property owners are responsible for protecting pipes and the meter from damage.  

Do you charge for damaged meters?

How to prevent frozen meters/pipes

Do you charge for damaged meters?

 The cost to replace a frozen/damaged meter 1" or less is $150; meters over 1" are billed at time and materials basis + the cost of the meter.  

How to prevent frozen meters/pipes

How to prevent frozen meters/pipes

How to prevent frozen meters/pipes

It is an expense that can be avoided by taking a few simple precautions. If you are going away for the winter, turn off the water from inside your house and drain the pipes from all faucets; it is also a good idea to turn off the line to your washing machine.  

Tips for preventing a frozen meter

Eliminate Cold Drafts Near Water Pipes:

  • Tightly close doors and windows.
  • Install storm windows on basement windows.
  • Eliminate drafts from crawl spaces.
  • Fill cracks in walls and around windows.
  • Turn off water to garden hose connections at an inside valve & drain before freezing temperatures set in or use a frost free valve.


Provide Warmth to the Water Pipes

  • Wrap pipes in insulation or heat tape according to the manufacturer's directions.
  • If your kitchen or bathroom sink is located against an outside wall, insulate the wall.
  • Open the door to the room where the pipes are located to allow warmth to circulate.
  • Place a lighted bulb near water pipes. Never use open flames.
  • Open the cabinet door below the sink to allow warm air to reach the pipes.


Use Your Water Supply Frequently

  • When outside temperatures remain below freezing, it’s less expensive to run your faucet regularly than for you to repair a frozen or burst pipe.


Be Prepared

  • Take precautions early.
  • Have your furnace regularly serviced.
  • Insulate drafty areas.
  • Inspect your plumbing.
  • Be familiar with your plumbing system and know where your inside shutoff valve is located and verify that it is working properly.

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