Welcome to www.elmirawaterboard.org, the official homepage of the Elmira Water Board. Use the links on the left hand side of the page to navigate your way around the site and learn all about us. For any information that you can not find on this page feel free to contact us at:

261 W. Water St.
Elmira, NY 14901
Phone: (607) 733-9179

Click here to email the Elmira Water Board for general information.

Click here to email the Elmira Water Board for billing information.


Who We Are and What We Do

The Elmira Water Board maintains more than 225 miles of water mains delivering over 7 million gallons of water every day to Elmira, Elmira Heights, and portions of the towns of Elmira, Horseheads and Southport. More than 2 billion gallons of water a year are pumped through various iron, copper, cement, and plastic pipes to more than 54,000 people. The Elmira Water Board, with treatment and distribution facilities throughout Chemung County, also services 1,253 fire hydrants.

Photo Credit for this site: Gary Sempler Photography

EWB has just made paying your bill even easier with our new online payment option!

Use the Account Access link to set up a user account. To register you must have your account number available. This will allow you access to your account history and to make payments. We accept MasterCard, Visa, Discover, Debit Card, or withdrawal directly from your checking account. You will also be given the opportunity to sign up for automatic payments.

Click here for instructions on using Transactions Warehouse, Inc., our telephone bill payment system.

Water Service Line Insurance Notice

Elmira Water Board (EWB) is advising its customers that companies which are offering property owners water line protection insurance, such as American Water Resources and HomeServe USA Repair Management Corp, are not a product of, affiliated with, nor endorsed by the EWB. No customer information has been provided to these companies from the EWB.

A decision to purchase water line protection insurance is exclusively at the discretion of the customer.